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Complete the following form to request that a new directory be created on the Oracle Integration Cloud (OIC) SFTP server:
https://utk.teamdynamixpreview.com/TDClient/2277/OIT-Portal/Requests/TicketRequests/NewForm?ID=kcBzkaFAnu8_&RequestorType=Service
There is a link to supporting documentation on the form to provide assistance when completing the form. You can also access the instructions here.